How Cactus works
The faster you respond, the more deals you close. Cactus makes sure no call goes to voicemail and no email goes unanswered. Every lead is qualified in real time, scored, and passed to your CRM, so your team spends time closing, not chasing.
Onboarding call
We start with a quick onboarding session to understand your sales process, identify bottlenecks, and clarify what a qualified lead means for your business.
Review historical data
You provide examples of past call recordings and lead interactions. Together, we refine or define your ideal client profile based on the quality of leads you’ve been receiving.
Train PAM, your AI sales agent
Using your inputs, we train PAM to replicate your best sales rep’s approach — the questions they ask, the responses they give, and the criteria they use to qualify leads.
PAM starts taking calls
PAM is assigned her own business phone number and begins handling inbound calls right away. Every lead is engaged, and every conversation receives a qualification score.
Active follow-ups and callbacks
PAM doesn’t just wait for inbound calls — she also follows up with leads that show potential. Whether it’s a callback, a WhatsApp message, or an email, PAM stays in touch and keeps leads warm. You decide how many follow-ups you want, and PAM executes consistently.
Analyze lead qualification dashboard
You get complete visibility. Listen to call recordings, read summaries, and review the qualification scores PAM assigns. Instantly see the quality of every lead in your dashboard.
Feedback and continuous improvement
You provide feedback on PAM’s conversations. Each round of feedback makes her smarter, sharper, and more aligned with your business goals.
PAM becomes independent
With training, feedback, and follow-up workflows in place, PAM operates as a fully independent AI sales assistant. She handles all calls, executes follow-ups, and integrates with your CRM to ensure a smooth, end-to-end lead flow.
The ROI of never
missing a lead
Higher conversion rates
Every lead gets an instant response and consistent follow-up, resulting in more leads turning into paying customers.
Reduced operational costs
Eliminate the need for additional headcount or call centers while handling hundreds of inquiries 24/7.
Increased revenue per marketing dollar
No wasted ad spend. Every call, text, and form submission is answered, making sure your marketing budget works harder.
Always-on engagement
Borrowers, clients, or prospects are engaged through voice, text, and email. No matter the time of day, keeping deals warm until your team steps in.
Shorter sales cycles
Cactus qualifies leads immediately, so your sales team only spends time with prospects who are ready to buy.
Improved team efficiency
Your reps stop wasting hours chasing voicemails, dead-end leads, and follow-ups. Instead, they focus 100% on closing deals.
From missed opportunities to measurable growth.
I used to chase every lead, not knowing who was serious. With the new system, calls and messages get qualified fast, and follow-ups happen automatically across channels. Now, I connect with the right people without the guesswork.
Morgan T.
Practice owner, Restore Health Co.
Every lead used to feel like a fire drill. Multichannel follow-ups now mean we never miss a good opportunity, and I spend my time on customers who are really ready to move forward.
Chris Y.
Co-founder, Skyline Renovations
My sales rep can't always answer the phone, but knowing that calls and texts are screened and the best leads sent to me makes it so much easier. The multichannel support has helped us grow without extra stress.
Priya D.
Director, GreenLeaf Cleaning Services